![]() We test extensively and replace the battery, cover glass, and back case with original equipment manufacturer (OEM) parts so the device will look and operate like new. Every refurbished device goes through a careful inspection and refurbishment process. Replacement devices may be new or refurbished based on location and inventory. If your credit card remains on hold 21 days after you place your warranty replacement order, contact your bank or credit card company. The temporary hold is just an authorization request, not an actual or duplicate charge on your account.
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